Sending Emails does not work #15

New Issue

Crono · 2020-12-15T11:27:45+01:00

Crono commented

2020-12-15 11:27:45 +01:00

TuomoH

Seems that the board doesn't send emails any longer
PM notifications got through before the update but not any longer. Also, a user tried sending me a test email but it didn't get through
The test email through Client communication > Email settings doesn't work either.

Crono

Can you provide a more detailed description? I would like to have a look at this tomorrow

TuomoH

Previously, it has been possible to send email to the users using the "Send email to USERNAME" button under user profile. Also, the board has sent a notification email when a PM has arrived if the user has selected this in their control panel (e.g. Board preferences > Edit notification options). I'm not sure whether I've used the former in the past but the latter has been activated for me. It needs to be noted, though, that the former can be switched off by the user. After the update, I haven't received notification emails about the PMs and I just heard from someone else that he hasn't received either. I asked him to send me a test email using "Send email to TuomoH" but I didn't get one. I then logged in to ACP. Under General > Client communication > Email settings we still have emails enabled. I tried clicking "Send a test email" but didn't receive one. I don't know about the other settings so I don't want to mess with them.
Long story short, it seems as if we have emails enabled but for some reason they don't leave. This also reminded me that I sent a message to Longbow about his websites using that button and also selected "Send a copy of this email to yourself." I never got the copy and now I'm guessing Longbow didn't get the email either.

TuomoH > Seems that the board doesn't send emails any longer > PM notifications got through before the update but not any longer. Also, a user tried sending me a test email but it didn't get through > The test email through Client communication > Email settings doesn't work either. Crono > Can you provide a more detailed description? I would like to have a look at this tomorrow TuomoH > Previously, it has been possible to send email to the users using the "Send email to USERNAME" button under user profile. Also, the board has sent a notification email when a PM has arrived if the user has selected this in their control panel (e.g. Board preferences > Edit notification options). I'm not sure whether I've used the former in the past but the latter has been activated for me. It needs to be noted, though, that the former can be switched off by the user. After the update, I haven't received notification emails about the PMs and I just heard from someone else that he hasn't received either. I asked him to send me a test email using "Send email to TuomoH" but I didn't get one. I then logged in to ACP. Under General > Client communication > Email settings we still have emails enabled. I tried clicking "Send a test email" but didn't receive one. I don't know about the other settings so I don't want to mess with them. > Long story short, it seems as if we have emails enabled but for some reason they don't leave. This also reminded me that I sent a message to Longbow about his websites using that button and also selected "Send a copy of this email to yourself." I never got the copy and now I'm guessing Longbow didn't get the email either.

Crono added the

bug

label 2020-12-15 11:27:45 +01:00

Crono self-assigned this 2020-12-15 11:27:45 +01:00

Crono added this to the Generally Racers Forum project 2020-12-15 11:27:45 +01:00

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Reference: Crono/phpbb-theme-simplicity-grif#15