diff --git a/_pages/en_US/troubleshooting.txt b/_pages/en_US/troubleshooting.txt
index 0f5a1ae516..8d55e236b2 100644
--- a/_pages/en_US/troubleshooting.txt
+++ b/_pages/en_US/troubleshooting.txt
@@ -462,6 +462,19 @@ If the problem persists:
 {% endcapture %}
 <details>{{ compat | markdownify }}</details>
 
+
+{% capture compat %}
+<summary><u>"An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)</u></summary>
+
+The file `arm11code.bin` is missing or misplaced. Make sure to copy the files of the [latest version of super-skaterhax](https://github.com/zoogie/super-skaterhax/releases/latest) for your region and version to the root of your SD card (not inside of a folder).
+
+![]({{ "/images/screenshots/skater-root-layout.png" | absolute_url }})
+{: .notice--info}
+
+{% endcapture %}
+<details>{{ compat | markdownify }}</details>
+
+
 {% capture compat %}
 <summary><u>An exception occured or "DLL_HEAP_INFORMATION" when pressing GO! GO!</u></summary>