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2023-06-09 19:15:54 +00:00
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es_ES/troubleshooting.html
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@@ -534,8 +534,8 @@ window.cookieconsent.initialise({
<p>Issues after installation:</p>
<ul>
<li><a href="#boot-issues-on-devices-with-custom-firmware">Boot issues</a></li>
<li><a href="#software-issues-on-devices-with-custom-firmware">Software issues</a></li>
<li><a href="#boot-issues-on-consoles-with-custom-firmware">Boot issues</a></li>
<li><a href="#software-issues-on-consoles-with-custom-firmware">Software issues</a></li>
</ul>
</details>
@@ -575,17 +575,17 @@ window.cookieconsent.initialise({
<p class="notice--info"><img src="https://3ds.hacks.guide/images/screenshots/multiple-id0.png" alt="" /></p>
<p>This occurs when you use your SD card in multiple 3DS devices and is intended to prevent inadvertently merging data that would not be valid on other devices. To figure out which long folder name is correct for your 3DS, follow these instructions:</p>
<p>This occurs when you use your SD card in multiple 3DS consoles and is intended to prevent inadvertently merging data that would not be valid on other consoles. To figure out which long folder name is correct for your 3DS, follow these instructions:</p>
<ol>
<li>Rename the <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder to <code class="language-plaintext highlighter-rouge">BACKUP_Nintendo 3DS</code></li>
<li>Reinsert your SD card into your device and power on your device</li>
<li>Wait for the device to generate the SD card data
<li>Reinsert your SD card into your console and power on your console</li>
<li>Wait for the console to generate the SD card data
<ul>
<li>Your applications will have disappeared. This is normal and will be resolved shortly</li>
</ul>
</li>
<li>Power off your device and reinsert your SD card into your computer</li>
<li>Power off your console and reinsert your SD card into your computer</li>
<li>Ve a la carpeta <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code> en tu tarjeta SD</li>
<li>Copy the 32 character long name of the folder you see
<ul>
@@ -637,7 +637,7 @@ window.cookieconsent.initialise({
<p>Also, ensure that <code class="language-plaintext highlighter-rouge">bb3.bin</code> is on the root of the SD card. If it is missing, then download the latest release of <a href="https://github.com/lifehackerhansol/Bannerbomb3/releases/download/v3.0-lhs1/bb3.bin">Bannerbomb3</a> (direct download), and copy the <code class="language-plaintext highlighter-rouge">bb3.bin</code> file to the root of your SD card.</p>
<p>If neither of these solutions fixes this problem, then custom firmware may have been uninstalled on this device in a way that makes this method impossible to perform. If this is the case, join <a href="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> and ask, in English, for help.</p>
<p>If neither of these solutions fixes this problem, then custom firmware may have been uninstalled on this console in a way that makes this method impossible to perform. If this is the case, join <a href="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> and ask, in English, for help.</p>
</details>
<details>
@@ -762,7 +762,7 @@ window.cookieconsent.initialise({
<details>
<summary><u>"An exception occurred" or Errdisp when opening Picross</u></summary>
<p>Your device already has custom firmware. Deberías ir a <a href="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
<p>Your console already has custom firmware. Deberías ir a <a href="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
</details>
<details>
@@ -782,9 +782,9 @@ window.cookieconsent.initialise({
<details>
<summary><u>Red/purple/pink and white screen after running Soundhax</u></summary>
<p>If your device is on system version 9.4.0, 9.5.0, or 9.6.0, you may be encountering a bug with an old version of universal-otherapp. Download the latest version from <a href="https://github.com/TuxSH/universal-otherapp/releases/latest">here</a>.</p>
<p>If your console is on system version 9.4.0, 9.5.0, or 9.6.0, you may be encountering a bug with an old version of universal-otherapp. Download the latest version from <a href="https://github.com/TuxSH/universal-otherapp/releases/latest">here</a>.</p>
<p>Si tu consola no está en esas versiones y ocurre esto, indica que posiblemente ya tengas custom firmware instalado. Deberías ir a <a href="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
<p>If your console is not on those firmwares, it likely indicates that you already have custom firmware. Deberías ir a <a href="checking-for-cfw">Comprobación de CFW</a> antes de continuar.</p>
</details>
<details>
@@ -796,7 +796,7 @@ window.cookieconsent.initialise({
<details>
<summary><u>"Could not play"</u></summary>
<p>Tienes el archivo de Soundhax incorrecto para tu consola y región, o tu consola es incompatible con Soundhax. En este último caso, se recomienda actualizar la consola a la última versión y seguir <a href="seedminer">Seedminer</a>.</p>
<p>You have the wrong Soundhax file for your console and region, or your console is incompatible with Soundhax. In the latter case, you should update your console to the latest version and follow <a href="seedminer">Seedminer</a>.</p>
</details>
<details>
@@ -856,7 +856,7 @@ window.cookieconsent.initialise({
<p>Follow these steps in order:</p>
<ol>
<li>Entra a Configuración de la consola</li>
<li>Launch System Settings on your console</li>
<li>Navigate to <code class="language-plaintext highlighter-rouge">Internet Settings</code> -&gt; <code class="language-plaintext highlighter-rouge">Connection Settings</code></li>
<li>Click on your network connection slot and navigate to <code class="language-plaintext highlighter-rouge">Change Settings</code> -&gt; <code class="language-plaintext highlighter-rouge">Next Page (right arrow)</code> -&gt; <code class="language-plaintext highlighter-rouge">Proxy Settings</code></li>
<li>Set “Proxy Settings” to “No”</li>
@@ -881,7 +881,7 @@ window.cookieconsent.initialise({
<details>
<summary><u>"To use the Internet Browser, please update your system using the System Update option in the System Settings."</u></summary>
<p>First, make sure you entered the correct proxy for the connection you’re using. If not, go back to <a href="installing-boot9strap-(ssloth-browser).html#section-ii---ssloth">Section II</a>. If the proxy is correct, then your device has been cart-updated, which means an alternate exploit will need to be used.</p>
<p>First, make sure you entered the correct proxy for the connection you’re using. If not, go back to <a href="installing-boot9strap-(ssloth-browser).html#section-ii---ssloth">Section II</a>. If the proxy is correct, then your console has been cart-updated, which means an alternate exploit will need to be used.</p>
<p><u>Method 1</u><br />
If the two numbers before the region in the system version string is equal to or less than 36 (e.g. Ver. 11.14.0-<strong>36</strong>U), you can follow <a href="installing-boot9strap-(soundhax)">Soundhax</a>. When prompted to select a firmware to generate the sound file, use:</p>
@@ -898,9 +898,9 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<ol>
<li>Ensure that the proxy that you used for SSLoth is still actively applied to your internet connection</li>
<li>With your device powered off, hold the following buttons: (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A), and while holding these buttons together, power on your device
<li>With your console powered off, hold the following buttons: (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A), and while holding these buttons together, power on your console
<ul>
<li>Keep holding the buttons until the device boots into Safe Mode (a “system update” menu)</li>
<li>Keep holding the buttons until the console boots into Safe Mode (a “system update” menu)</li>
</ul>
</li>
<li>Press “OK” to accept the update</li>
@@ -909,7 +909,7 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<hr />
<p>If these methods didn’t work (or do not apply to you), update your device to the latest version and follow <a href="seedminer">Seedminer</a>.</p>
<p>If these methods didn’t work (or do not apply to you), update your console to the latest version and follow <a href="seedminer">Seedminer</a>.</p>
</details>
@@ -971,7 +971,7 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<h2 id="finalizar-instalación">Finalizar instalación</h2>
<details>
<summary><u>Unable to update device</u></summary>
<summary><u>Unable to update console</u></summary>
<p>Los pasos siguientes se pueden intentar en cualquier orden, pero están ordenados por orden de dificultad.</p>
@@ -1028,16 +1028,16 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<hr />
<h2 id="boot-issues-on-devices-with-custom-firmware">Boot issues on devices with custom firmware</h2>
<h2 id="boot-issues-on-consoles-with-custom-firmware">Boot issues on consoles with custom firmware</h2>
<p class="notice--info">Los pasos detallados a continuación asumen que tu consola tiene un setup moderno de custom firmware (boot9strap + Luma3DS 8.0 o superior). Si tu consola tiene una configuración antigua (por ejemplo, algo basado en arm9loaderhax o menuhax), deberías actualizar dicha configuración antes de seguir estas instrucciones.</p>
<p class="notice--info">The steps detailed here generally assume that your console has a modern custom firmware setup (boot9strap + Luma3DS 8.0 or greater). Si tu consola tiene una configuración antigua (por ejemplo, algo basado en arm9loaderhax o menuhax), deberías actualizar dicha configuración antes de seguir estas instrucciones.</p>
<h3 id="powernotification-light-indicators">Power/notification light indicators</h3>
<details>
<summary><u>My device powers off when I try to turn it on, and/or the notification LED shows a color on boot</u></summary>
<summary><u>My console powers off when I try to turn it on, and/or the notification LED shows a color on boot</u></summary>
<p>There is an issue with your <code class="language-plaintext highlighter-rouge">boot.firm</code> file. If you’re running <a href="https://github.com/SciresM/boot9strap/releases/tag/1.4">boot9strap 1.4</a>, your 3DS notification LED may flash a certain color. This color is used to diagnose issues involving your <code class="language-plaintext highlighter-rouge">boot.firm</code> file on SD card or internal memory. On older versions of boot9strap, the blue light will power off almost immediately when trying to turn on the device.</p>
<p>There is an issue with your <code class="language-plaintext highlighter-rouge">boot.firm</code> file. If you’re running <a href="https://github.com/SciresM/boot9strap/releases/tag/1.4">boot9strap 1.4</a>, your 3DS notification LED may flash a certain color. This color is used to diagnose issues involving your <code class="language-plaintext highlighter-rouge">boot.firm</code> file on SD card or internal memory. On older versions of boot9strap, the blue light will power off almost immediately when trying to turn on the console.</p>
<p>If the notification LED flashes:</p>
@@ -1049,18 +1049,18 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<p>You can get a new <code class="language-plaintext highlighter-rouge">boot.firm</code> file by downloading the <a href="https://github.com/LumaTeam/Luma3DS/releases/latest">latest release of Luma3DS</a>, extracting it, and placing <code class="language-plaintext highlighter-rouge">boot.firm</code> on the root of your SD card. If your <code class="language-plaintext highlighter-rouge">boot.firm</code> file is consistently being detected as corrupted, you may want to check your SD card for errors (<a href="h2testw-(windows)">Windows</a>, <a href="f3-(linux)">Linux</a>, or <a href="f3xswift-(mac)">macOS</a>). Also, note that the 3DS tends to have issues with files extracted using WinRAR.</p>
<p>Si escuchas un “pop”, potencialmente acompañado de la luz de la pantalla parpadeando un segundo, hay un problema en el hardware de tu consola (cable de luz de fondo desconectado, por ejemplo). Es posible que tu consola encienda sosteniéndola en distintas orientaciones.</p>
<p>If you hear a “popping sound”, potentially accompanied with the backlight turning on for a split second, there is a hardware issue with your console (such as a disconnected backlight cable). You may be able to get your console to boot by holding it at certain angles.</p>
</details>
<details>
<summary><u>My device gets stuck on a black screen with blue power light staying on</u></summary>
<summary><u>My console gets stuck on a black screen with blue power light staying on</u></summary>
<p>Los pasos siguientes se pueden intentar en cualquier orden, pero están ordenados por cantidad de tiempo que toma realizar.</p>
<ol>
<li>Power off your device, remove the SD card, re-insert it, then power on your device.</li>
<li>Apaga tu consola, saca el cartucho si tiene uno puesto, enciende la consola y luego espera hasta diez minutos. Si la consola enciende en los siguientes diez minutos, el problema fue resuelto y es muy improbable que vuelva a ocurrir</li>
<li>Cambia el nombre de la carpeta <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code> de tu tarjeta SD a <code class="language-plaintext highlighter-rouge">Nintendo 3DS_BACKUP</code>, luego intenta encenderla. Si la consola enciende sin problemas, hay un problema con tu carpeta <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code>. Try clearing HOME Menu extdata:
<li>Power off your console, remove the SD card, re-insert it, then power on your console.</li>
<li>Power off your console, eject the game cartridge if inserted, power on your console, then wait up to ten minutes. If your console boots within ten minutes, the issue has been fixed and is unlikely to reoccur</li>
<li>Cambia el nombre de la carpeta <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code> de tu tarjeta SD a <code class="language-plaintext highlighter-rouge">Nintendo 3DS_BACKUP</code>, luego intenta encenderla. If your console successfully boots, there is some issue within your <code class="language-plaintext highlighter-rouge">Nintendo 3DS</code> folder. Try clearing HOME Menu extdata:
<ul>
<li>Ve a <code class="language-plaintext highlighter-rouge">/Nintendo 3DS/&lt;ID0&gt;/&lt;ID1&gt;/extdata/00000000/</code>
+ Delete the corresponding folder for your 3DS region:
@@ -1077,10 +1077,10 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
</li>
<li>Intenta iniciar en modo de recuperación y actualizar tu consola:
<ul>
<li>Apaga tu consola</li>
<li>Power off your console</li>
<li>Mantén presionado (L) + (R) + (D-Pad Arriba) + (A)</li>
<li>Enciende tu consola</li>
<li>Si lo has hecho correctamente, la consola mostrará una pantalla para “actualizar tu sistema”</li>
<li>Power on your console</li>
<li>If you were successful, the console will boot to an “update your system” screen</li>
</ul>
</li>
<li>Sigue la guía de <a href="ctrtransfer">CTRTransfer</a></li>
@@ -1106,9 +1106,9 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<p>Tienes activada la opción “Disable ARM11 exception handlers”, o directamente no tienes custom firmware instalado. Intenta activar las excepciones de ARM11:</p>
<ul>
<li>Apaga tu consola</li>
<li>Power off your console</li>
<li>Mantén presionado (Select)</li>
<li>Enciende la consola mientras mantienes presionado (Select)</li>
<li>Power on your console, while still holding (Select)</li>
<li>Si la opción “Disable ARM11 exception handlers” está marcada, desmárcala</li>
</ul>
</details>
@@ -1117,12 +1117,12 @@ If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which
<summary><u>HOME Menu is missing installed applications</u></summary>
<p>This could be caused by various reasons, but most likely because your SD card is not being read by the system.
You can check if your SD is being read by holding SELECT on boot and checking the yellow text on the bottom screen; if it says “Booted from CTRNAND via B9S”, then your device is booting from the internal memory and not from the SD card.
You can check if your SD is being read by holding SELECT on boot and checking the yellow text on the bottom screen; if it says “Booted from CTRNAND via B9S”, then your console is booting from the internal memory and not from the SD card.
If this is the case, attempt the steps below, which are listed from easiest to hardest:</p>
<ol>
<li>Power off your device, remove the SD card, re-insert it, then power on your device</li>
<li>Power off your device, remove the SD card, insert it on your PC, download the latest release of <a href="https://github.com/LumaTeam/Luma3DS/releases/latest">Luma3DS</a>, extract <code class="language-plaintext highlighter-rouge">boot.firm</code> from the <code class="language-plaintext highlighter-rouge">Luma3DS.zip</code> and place it on the root of your SD card (replacing any existing file)</li>
<li>Power off your device, remove the SD card, insert it on your PC and reformat your SD card according to your computer’s operating system: <a href="formatting-sd-(windows)">Windows</a>, <a href="formatting-sd-(mac)">macOS</a>, <a href="formatting-sd-(linux)">Linux</a> <em>(this will wipe your SD card data)</em></li>
<li>Power off your console, remove the SD card, re-insert it, then power on your console</li>
<li>Power off your console, remove the SD card, insert it on your PC, download the latest release of <a href="https://github.com/LumaTeam/Luma3DS/releases/latest">Luma3DS</a>, extract <code class="language-plaintext highlighter-rouge">boot.firm</code> from the <code class="language-plaintext highlighter-rouge">Luma3DS.zip</code> and place it on the root of your SD card (replacing any existing file)</li>
<li>Power off your console, remove the SD card, insert it on your PC and reformat your SD card according to your computer’s operating system: <a href="formatting-sd-(windows)">Windows</a>, <a href="formatting-sd-(mac)">macOS</a>, <a href="formatting-sd-(linux)">Linux</a> <em>(this will wipe your SD card data)</em></li>
<li>Test your SD card for errors by following the guide according to your computer’s operating system: <a href="h2testw-(windows)">Windows</a>, <a href="f3-(linux)">Linux</a>, <a href="f3xswift-(mac)">macOS</a>. If your SD card is marked as faulty, then you will have to replace your SD card</li>
<li>Your SD card slot may be broken. Join <a href="https://discord.gg/MWxPgEp">Nintendo Homebrew on Discord</a> for further assistance</li>
</ol>
@@ -1131,9 +1131,9 @@ If this is the case, attempt the steps below, which are listed from easiest to h
<details>
<summary><u>Blue "BOOTROM ERROR" screen</u></summary>
<p>Tu consola muy probablemente está brickeada a nivel de hardware. Tendrás que conseguir una flashcard compatible con ntrboot y reinstalar boot9strap para intentar reparar tu consola. This may also indicate a hardware issue that cannot be fixed. En este caso, entra al <a href="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> para obtener ayuda (<em>en inglés</em>).</p>
<p>Your console is likely hard-bricked. You will need to buy an ntrboot flashcart to reinstall boot9strap in order to attempt to fix your console. This may also indicate a hardware issue that cannot be fixed. En este caso, entra al <a href="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> para obtener ayuda (<em>en inglés</em>).</p>
<ul>
<li>También es posible que alguien haya configurado una pantalla de inicio que luce tal y como un brickeo. Prueba a dejar tu consola encendida, esperando en la pantalla azul, durante cinco minutos.</li>
<li>También es posible que alguien haya configurado una pantalla de inicio que luce tal y como un brickeo. Try leaving your console powered on, waiting on the blue screen, for five minutes.</li>
</ul>
</details>
@@ -1143,40 +1143,40 @@ If this is the case, attempt the steps below, which are listed from easiest to h
<p>Por favor saca una foto del error y entra al <a href="https://discord.gg/MWxPgEp">Discord de Nintendo Homebrew</a> y pide ayuda (<em>en inglés</em>).</p>
</details>
<h2 id="software-issues-on-devices-with-custom-firmware">Software issues on devices with custom firmware</h2>
<h2 id="software-issues-on-consoles-with-custom-firmware">Software issues on consoles with custom firmware</h2>
<details>
<summary><u>DSi / DS functionality is broken or has been replaced with Flipnote Studio</u></summary>
<ol>
<li>Descarga la última versión de <a href="https://github.com/MechanicalDragon0687/TWLFix-CFW/releases/latest">TWLFix-CFW</a> <em>(el archivo <code class="language-plaintext highlighter-rouge">.3dsx</code>)</em></li>
<li>Apaga tu consola</li>
<li>Power off your console</li>
<li>Crea una carpeta llamada <code class="language-plaintext highlighter-rouge">3ds</code> en la raíz de tu tarjeta SD, si aún no existe</li>
<li>Copia <code class="language-plaintext highlighter-rouge">TWLFix-CFW.3dsx</code> a la carpeta <code class="language-plaintext highlighter-rouge">/3ds/</code> en tu tarjeta SD</li>
<li>Reinserta tu tarjeta SD en tu consola</li>
<li>Reinsert your SD card into your console</li>
<li>Abre el Homebrew Launcher</li>
<li>Inicia TWLFix-CFW desde la lista de homebrew</li>
<li>Presiona (A) para desinstalar los títulos TWL dañados</li>
<li>Presiona (Start) para reiniciar la consola</li>
<li>Press (Start) to reboot the console</li>
<li>Realiza una Actualización de sistema dirigiéndote a la Configuración de la consola, después a “Otras opciones”, luego ve al último menú de la derecha y pulsa en “Actualización”
<ul>
<li>La actualización verá que los títulos TWL esenciales han sido desinstalados, y los volverá a descargar e instalar</li>
</ul>
</li>
<li>Una vez que la actualización se haya completado, pulsa “Aceptar” para reiniciar la consola</li>
<li>Once the update is complete, tap “OK” to reboot the console</li>
</ol>
</details>
<details>
<summary><u>GBA Virtual Console and/or Safe Mode functionality is broken</u></summary>
<p>Your device is running Luma3DS 6.6 or older, likely via arm9loaderhax. Deberías seguir <a href="a9lh-to-b9s">A9LH a B9S</a> para actualizar tu consola a un entorno de custom firmware más moderno.</p>
<p>Your console is running Luma3DS 6.6 or older, likely via arm9loaderhax. You should follow <a href="a9lh-to-b9s">A9LH to B9S</a> to update your console to a modern custom firmware environment.</p>
</details>
<details>
<summary><u>Extended memory mode games (Pokemon Sun/Moon, Smash, etc.) don't work</u></summary>
<p>Esto puede ocurrir después de un CTRTransfer o al cambiar de región en Old 3DS / 2DS. Necesitarás formatear tu consola para solucionar este problema.</p>
<p>Esto puede ocurrir después de un CTRTransfer o al cambiar de región en Old 3DS / 2DS. You will need to system format your console to fix this issue.</p>
</details>
<details>
@@ -1194,7 +1194,7 @@ If you weren’t able to find your error or the instructions didn’t work, join
<summary><u>Clear HOME Menu extdata</u></summary>
<ol>
<li>Apaga tu consola</li>
<li>Power off your console</li>
<li>Inserta tu tarjeta SD en tu computadora</li>
<li>Navigate to the <code class="language-plaintext highlighter-rouge">/Nintendo 3DS/&lt;ID0&gt;/&lt;ID1&gt;/extdata/00000000/</code> folder on your SD card</li>
<li>Delete the corresponding folder for your 3DS region:
@@ -1207,7 +1207,7 @@ If you weren’t able to find your error or the instructions didn’t work, join
<li><strong>Región TWN</strong>: <code class="language-plaintext highlighter-rouge">000000B1</code></li>
</ul>
</li>
<li>Reinserta tu tarjeta SD en tu consola</li>
<li>Reinsert your SD card into your console</li>
</ol>
</details>
@@ -1215,7 +1215,7 @@ If you weren’t able to find your error or the instructions didn’t work, join
<summary><u>Clear HOME Menu theme data</u></summary>
<ol>
<li>Apaga tu consola</li>
<li>Power off your console</li>
<li>Inserta tu tarjeta SD en tu computadora</li>
<li>Navigate to the <code class="language-plaintext highlighter-rouge">/Nintendo 3DS/&lt;ID0&gt;/&lt;ID1&gt;/extdata/00000000/</code> folder on your SD card</li>
<li>Delete the corresponding folder for your 3DS region:
@@ -1225,7 +1225,7 @@ If you weren’t able to find your error or the instructions didn’t work, join
<li><strong>USA Region</strong>: <code class="language-plaintext highlighter-rouge">000002cd</code></li>
</ul>
</li>
<li>Reinserta tu tarjeta SD en tu consola</li>
<li>Reinsert your SD card into your console</li>
</ol>
</details>
@@ -1233,12 +1233,12 @@ If you weren’t able to find your error or the instructions didn’t work, join
<summary><u>Turning off Parental Controls</u></summary>
<p>You can disable the Parental Controls feature by going to System Settings -&gt; Parental Controls and inserting the PIN, then pressing “Clear Settings”, then “Delete” to remove it.
However, if you do not know the PIN and therefore cannot access the device’s settings, you will need to disable it. In order to do this, you need to obtain your device’s master key (mkey):</p>
However, if you do not know the PIN and therefore cannot access the console’s settings, you will need to disable it. In order to do this, you need to obtain your console’s master key (mkey):</p>
<ol>
<li>Go to <a href="https://mkey.eiphax.tech/">this website</a></li>
<li>Fill the following boxes with the information:
<ul>
<li>Device Type: Select “3DS” (the same applies if you are using a 2DS, New 3DS (XL/LL) or New 2DS (XL/LL))</li>
<li>Console Type: Select “3DS” (the same applies if you are using a 2DS, New 3DS (XL/LL) or New 2DS (XL/LL))</li>
<li>System Date: The day and month your console’s clock is set to</li>
<li>Inquiry Number: Can be obtained by pressing “Forgot PIN” then “I Forgot” in the Parental Controls screen</li>
</ul>