diff --git a/communication/tests/behat/communication_configuration.feature b/communication/tests/behat/communication_configuration.feature
index a311c19519f..77aa1359ff0 100644
--- a/communication/tests/behat/communication_configuration.feature
+++ b/communication/tests/behat/communication_configuration.feature
@@ -33,7 +33,8 @@ Feature: Access the communication configuration page
 
   @javascript
   Scenario: The communication form fields toggle dynamically when valid provider is set
-    Given I am on the "Test course" "Course" page logged in as "teacher1"
+    Given a Matrix mock server is configured
+    And I am on the "Test course" "Course" page logged in as "teacher1"
     When I navigate to "Communication" in current page administration
     And I set the following fields to these values:
       | selectedcommunication | communication_matrix |
diff --git a/lib/classes/plugininfo/communication.php b/lib/classes/plugininfo/communication.php
index 3c25e618b74..6295d2b5848 100644
--- a/lib/classes/plugininfo/communication.php
+++ b/lib/classes/plugininfo/communication.php
@@ -17,6 +17,7 @@
 namespace core\plugininfo;
 
 use admin_settingpage;
+use core_communication\processor;
 use core_plugin_manager;
 use moodle_url;
 
@@ -77,8 +78,7 @@ class communication extends base {
         // Filter to return only enabled plugins.
         $enabled = [];
         foreach ($plugins as $plugin) {
-            $disabled = get_config('communication_' . $plugin, 'disabled');
-            if (empty($disabled)) {
+            if (processor::is_provider_available('communication_' . $plugin)) {
                 $enabled[$plugin] = $plugin;
             }
         }