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New translations troubleshooting-ssloth-browser.md (Lithuanian)
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# Troubleshooting (SSLoth-Browser)
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This page offers troubleshooting advice for commonly encountered issues with the "Installing boot9strap (SSLoth-Browser)" page, which is used on system versions between 11.4.0 and 11.13.0. If you are unable to solve your issue with the advice on this page, please join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) and describe your issue, including what you have already tried.
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::: warning
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These instructions are only valid for the "Installing boot9strap (SSLoth-Browser)" page. If you are using a **New 3DS** on version **11.15.0 through 11.17.0**, you should follow [troubleshooting instructions for Installing boot9strap (super-skaterhax)](troubleshooting-super-skaterhax) instead.
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:::
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## SSLoth-Browser
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:::details Red/purple/pink and white screen after running Browserhax
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This likely indicates that you already have custom firmware. You should [check for CFW](checking-for-cfw).
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:::
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:::details "An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)
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The file `arm11code.bin` is missing or misplaced. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place `otherapp.bin` on the root of your SD card and rename it to `arm11code.bin`. Do not add the `.bin` extension if you do not already see it.
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:::
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:::details "An error has occurred, forcing the software to close..." (white message box)
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There may be an issue with your `arm11code.bin` file. Download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place `otherapp.bin` on the root of your SD card and rename it to `arm11code.bin`. Do not add the `.bin` extension if you do not already see it.
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You can also try resetting your browser save data:
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1. Launch the browser, then launch the browser settings
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2. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
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3. Try the exploit again
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:::
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:::details Opening the browserhax QR code or URL crashes
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Browser based exploits (such as this one) are often unstable and crash frequently, but they can sometimes be fixed by doing the following steps.
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1. Launch the browser, then launch the browser settings
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2. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
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3. Try the exploit again
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:::
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:::details System Update prompt when opening browser
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The SSLoth proxy was incorrectly configured. Re-do the SSLoth section on the page.
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:::
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:::details Error 032-0420 when opening browser
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Follow these steps in order:
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1. Launch System Settings on your console
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2. Navigate to `Internet Settings` -> `Connection Settings`
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3. Click on your network connection slot and navigate to `Change Settings` -> `Next Page (right arrow)` -> `Proxy Settings`
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4. Set "Proxy Settings" to "No"
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5. Click OK, then click Save
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6. When prompted, click "Test" to perform the connection test
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- The test should succeed
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7. Click "OK" to continue
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8. Press "Back" twice, then "Close" to go back to the HOME Menu
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9. Open the Internet Browser once
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10. If prompted about a system update, press OK
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- This won't actually update the system
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11. Start again from [Section II](installing-boot9strap-\(ssloth-browser\).html#section-ii---ssloth)
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:::
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:::details Frozen on "Doing agbhax..."
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There may be an issue with your `arm11code.bin` file. Re-download the latest release of [universal-otherapp](https://github.com/TuxSH/universal-otherapp/releases/latest), place it on the root of your SD card, and rename it to `arm11code.bin`. Do not add the `.bin` extension if you do not already see it.
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:::
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:::details "PrepareArm9ForTwl returned error c8804631!"
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Join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) for assistance.
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:::
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:::details Failed to mount the SD card!
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Back up your data and reformat your SD card as FAT32 with the recommended tool depending on your operating system ([Windows](formatting-sd-\(windows\)), [macOS](formatting-sd-\(mac\)), [Linux](formatting-sd-\(linux\))). MiniTool Partition Wizard and the HP formatting tool (HPUSBDisk) are known to cause issues with 3DS SD cards.
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If this is unsuccessful, try using another SD card.
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:::
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## Issues with SafeB9SInstaller
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<!--@include: ./_include/troubleshooting-sb9si-bin.md -->
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<!--@include: ./_include/troubleshooting-sb9si-common.md -->
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<!--@include: ./_include/troubleshooting-get-help-common.md -->
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---
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::: tip
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Go back to [Installing boot9strap (SSLoth-Browser)](installing-boot9strap-\(ssloth-browser\))
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:::
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<!--@include: ./_include/troubleshooting-return.md -->
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