mirror of
https://github.com/CachetHQ/Cachet.git
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75 lines
2.2 KiB
Markdown
75 lines
2.2 KiB
Markdown
# Frequently Asked Questions
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## Logging In
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### I can't login to Cachet, can you reset my password?
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We don't have access to your installation, but you are able to reset your password manually:
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Follow the commands below, replacing `:userId` with the ID of your user. The initially created user will be `1`.
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```bash
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$ cd /var/www/ # the root of your Cachet installation
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$ php artisan tinker
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Psy Shell v0.8.8 (PHP 7.1.6 — cli) by Justin Hileman
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>>> $user = CachetHQ\Cachet\Models\User::find(:userId);
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=> CachetHQ\Cachet\Models\User {#865
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id: 1,
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username: "test",
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email: "test@example.com",
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api_key: "9yMHsdioQosnyVK4iCVR",
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active: 1,
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level: 1,
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created_at: "2015-07-24 13:42:10",
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updated_at: "2015-07-28 15:12:55",
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}
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>>> $user->update(['password' => 'New Password']);
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>>> exit
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```
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## Databases
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### Does Cachet support database X?
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Cachet has built-in support for:
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- MySQL/MariaDB
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- SQLite
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- PostgreSQL
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- SQL Server
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### Can Cachet support database X?
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Cachet is built on the [Laravel](https://laravel.com) framework. By default,
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Laravel supports the databases listed above but can be extended to support
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new drivers, so whilst technically possible, it's not within scope of the
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core team to provide support.
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Each new driver requires additional support, testing and maintenance to
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retain compatibility with the features we want to build into Cachet in the
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future.
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## Support and troubleshooting
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### Do you offer paid support for Cachet?
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We have been experimenting with paid support for Cachet at a limited scale.
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Cachet is not a full-time job, so our time is low and we cannot yet
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promise that your support request will be dealt with immediately.
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## Cachet usage
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### Why isn't the _Subscribe_ button enabled?
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Cachet checks some informations before displaying the _Subscribe_ button,
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because checking the "Enable subscribers" is not enough.
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To see the _Subscribe_ button you need to:
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- Check the box "Enable subscribers" in the settings.
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- Set the `MAIL_*` option in your `.env` file.
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The second item is important, because if your mail is not well configured you
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won't be able to send mails to your subscribers.
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> Note: The MAIL\_NAME **is** mandatory too, it is the sender name.
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